The eCommerce Toolbox

Expert Perspectives Podcast

Episode 13

How to Personalize eCommerce Experiences in 2024

In this episode of The eCommerce Toolbox: Expert Perspectives, host Kailin Noivo is joined by P.J. Worsfold, Director of eCommerce and Marketing at JD Sports Canada, Livestock Canada, and size? Canada, to discuss:

  • The shift in consumer attitudes towards buying online
  • The different personalization measures eCommerce brands can take
  • How AI will change search functions for the better
  • The constant challenge of attribution

P.J. Worsfold is the driving force behind some of Canada’s most successful online shoe retailers, including JD Sports Canada, Livestock Canada, and size? Canada. He is an expert in combining technology with business strategy to drive sales, making an innovative approach to eCommerce. He also acts as an eCommerce Consultant to the fashion industry, seeing eCommerce as more than selling; it’s about giving access to a brand.

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