Expert Perspectives

Expert Perspectives

Episode 5

Bass Pro Shops: How devops can transform the customer experience

Podcast

Jared Poole

Solutions Delivery Manager

In this episode we talked about:

Discuss Jared’s jump from agency work to a large-scale retailer
Highlight the importance of devops in the customer journey
Delve into leveraging automation to increase devops’ efficiency
Explore the top ecommerce trends of today
Examine the biggest challenges for devops leaders
Shine a light on why we need to take a step back from analytics

Episode highlights:

[02:54] Devops role in customer experience

[06:05] Devops and security integration

[7:53] Automation and shift left methodology

[10:50] Ecommerce trends: AI and composable commerce

[14:24] Devops challenges in enterprise retail

[16:36] Signal vs. noise in problem solving

[19:07] Over-analysis in ecommerce

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