Expert Perspectives

Expert Perspectives

Episode 10

Ecommerce expert Ben Stendahl of Peloton: Can AI and ML create personalized experiences?

Podcast

Ben Stendahl

Former Director of Engineering

In this episode we talked about:

Highlight the importance of a consistently well-functioning website for considered purchases
Delve into the potential reasons for abandoned carts and user sessions
Explore the challenges of utilizing AI and ML today
Discuss the challenges facing the company and how they are looking to leverage new technology to solve them

Episode highlights:

[1:00] Career journey through tech

[3:24] Peloton's tech stack

[6:45] Production issue management

[11:10] Approach to AI implementation

[14:26] Current challenges and future outlook

[18:20] Managing tech innovation and fear

[19:46] Ecommerce pet peeves

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