Expert Perspectives

Expert Perspectives

Episode 52

Ecommerce expert Kelly Goetsch: On headless commerce and microservices

Podcast

Kelly Goetsch

Chief Strategy Officer

In this episode we talked about:

How microservices enable rapid innovation and flexibility
The importance of a composable approach to modern commerce
Practical tips for leveraging headless technology to improve customer experiences

Episode highlights:

[00:00] Intro

[05:14] From Chief Product Officer to Strategy Leader

[06:11] The MACH Alliance: Protecting innovation in commerce

[10:10] Writing, thought leadership, and defining a new category

[12:13] Composable commerce and the evolution of eccommerce platforms

[14:38] GraphQL vs. REST: The future of API development

[19:16] How MACH supports modern commerce

[21:21] The role of AI in shaping the future of commerce

[25:17] On-site vs off-site experience

[26:32] Outro

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