each error with insights

Investigate each error with insights

Dig deep into the root cause of every error with detailed insights and session recordings.

Noibu's issue investigation

Find the needles
in the haystack.

Session capture example

Capture every user session

Step into your customers’ shoes to understand each error’s true impact.

Watch session playbacks to see exactly what your customer experienced when an issue occurred.

Noibu dashboard shows error occurrence and what is important

Get to the issues that matter

Cut through the noise to identify the highest-impact issues.

Easily investigate the underlying trends and characteristics of an error—like which funnel stages it most often occurs in or which browsers it impacts the most.

Noibu dashboard showing top symptoms of frustration

Pinpoint symptoms of user frustration

Stop sifting through hundreds of sessions to find those with key indicators of funnel obstruction, like rage clicks, refreshes, form abandonments, and more.

Example of a url with a unique identifier

Empower customer support to help

Connect any customer complaint back to a user session.

Enable customer support agents to capture a unique identifier for any user session, allowing them to investigate underlying issues and escalate to technical teams.

Custom data session tracking

Add custom data to session tracking

Link session recordings to specific customer IDs, order numbers, and even voice-of-customer surveys with custom attributes.

Our flexible platform helps teams investigate and resolve shopper complaints faster.

Improved error monitoring workflow

Transform your approach to error management with Noibu's comprehensive solutions—streamline error identification and investigation, prioritize impact, and resolve issues faster with data-driven precision.

Without Noibu
With Noibu
Identification
Sporadic reporting from every direction
24/7 error capture and alerting
Without Noibu
With Noibu
Investigation
Surface-level metrics and anecdotes determine priority
AI explanations and session recordings give full context
Without Noibu
With Noibu
Prioritization
Incomplete data is hard to decipher
Data-driven prioritization by impact to business
Without Noibu
With Noibu
Reproduction
Time-consuming bug hunts
Easy replication with full technical details
Without Noibu
With Noibu
Resolution
AI-suggested fixes tied to specific lines of code
Without Noibu
With Noibu

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