The E-Commerce Toolbox
Expert Perspectives Podcast
Episode 26
How to Master Supply Chain and Customer Satisfaction
In this episode, Kailin Noivo is joined by Nabil Malouli, SVP of Global E-commerce and Returns at DHL, to discuss:
- The critical role of supply-chain excellence in e-commerce success
- Why profitability and streamlining returns serve as the backbone for sustainable growth in E-commerce
- How D2C brands can scale success through customer satisfaction and efficient operations
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