Ecommerce expert Steve Holsinger of DEPT: Why fast-growing businesses need to go headless
Podcast
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Steve Holsinger
Chief Salesforce Architect
In this episode we talked about:
- The differences between monolithic, composable, and headless e-commerce platforms
- Which KPIs should drive decisions on technical architecture in e-commerce
- Why heavily brand-focused retailers can benefit from composable platforms
- The importance of proper documentation when updating a system to maintain and run it in the long term
Episode highlights:
[01:20] Career journey from small-scale ecommerce operations to DEPT
[04:02] Defining a composable ecommerce platform
[06:19] Headless versus composable
[07:27] The KPIs driving platform decisions
[10:11] Costs of composable versus monolith
[11:50] Why companies wanting to create a strong branded experience should turn to composable
[13:54] Retailers using internal or external engineering teams
[15:15] Challenges of managing a system after set-u
[18:49] Change in ecommerce post pandemic
[21.20] Potential of AI Ffor enterprise
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