How to Balance Data with Customer Insight

In this episode of The eCommerce Toolbox: Expert Perspectives, host Kailin Noivo is joined by Natalia Walicki, former eCommerce Product and UX Director at Cazoo. 

Join them as they:

• Delve into Cazoo’s unique approach to growth
• Explore what it means to be customer-obsessed
• Discuss balancing data-driven insights and customer-driven insights
• Shine a light on Cazoo’s culture around bugs and errors
  

Natalia Walicki is a customer-obsessed product leader with almost a decade of experience building and managing product and UX organizations, delivering impactful solutions in fast-paced environments. She was most recently the eCommerce Product and UX Director at Cazoo, an organization transforming the car buying and selling experience across the UK.

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