The eCommerce monitoring solution that identifies technical issues affecting revenue and customer experience.
It’s no secret that there are many reasons why your core eCommerce components could malfunction: third-party integrations, redesigns, feature releases, and a plethora of different browsers, operating systems, and device types that consumers use to navigate the web.
With Noibu on your side, you can prevent lost sales and retain loyal customers by monitoring your online funnel and eCommerce stack.
Data visualization you need
At-a-glance view of your site's health
Understand what issues are happening, and when
Capture all JS and HTTP errors
Noibu showcases all errors impacting revenue and conversion, identifying which step of the funnel it is occurring at, and even flagging common reproduction steps.
Understand which issues are impacting revenue & conversion
Identify progression through your funnel and friction impact
Noibu surfaces errors throughout your users journey and contextualizes revenue and user impacting issues. There is no guesswork on where to get started. Funnel view helps identify and prioritize issues to resolve first.
Everything you need to be reproduction ready
Much needed information to debug with confidence
View stack trace, browser details, last steps, HTTP information and more within the context of the issue at hand. Access to details means faster and better reproduction.
Step into your users shoes
End-to-end video replay of the shopper journey
No need to rely on inbound customer tickets, or details with a small sample size! With Session Replay, you can access every session captured from real shoppers, to better compare and evaluate the issue at hand. Sessions include video replay and console information, making reproduction easy.
Stay aligned and solve together
Plan and manage bug execution, right inside Noibu
Triage tickets directly in the platform and sync with Jira all at once. Custom tags allow you to organize and manage issues for easy reference, and sharing capabilities makes it easy to work with external partners.
Issue comparison at-a-glance
Get the big-picture snapshot of issue occurrences.
Understand which issues are spiking, when, and could be correlated to a conversion drop. With Issue Trends, you can get clarity in assessing issues based on revenue or occurrence metrics, and compare issues.
Custom attributes without the custom code
Increased flexibility in capturing and processing data
Noibu’s SDK allows teams to interact with captured data in ways that are important to you, without having to build new code from scratch. With our SDK you can send custom errors to Noibu, and send unique data to each session, making it easier to find support tickets, bad surveys, and more.
Integrates with the top eCommerce platforms you use
Noibu works seamlessly with eCommerce platforms, website builders, and custom sites. Our most popular integrations include: