Customer stories

Discover why leading retailers trust Noibu for their ecommerce success

Learn how our customers are using Noibu's AI agents to protect revenue, optimize the shopping journey, and uncover conversion growth opportunities across their entire site.

Ecommerce teams worldwide rely on Noibu

David's Bridal
Simons
Guess
Roots
Moschino
True Religion
Barstool Sports
Holt Renfrew
Big Ass Fans
David's Bridal
Simons
Guess
Roots
Moschino
True Religion
Barstool Sports
Holt Renfrew
Big Ass Fans

Case studies

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Customer videos

Big Ass Fans

Big Ass Fans

Aeroflow Health

Aeroflow Health

Hanna Andersson

Hanna Andersson

Converse

Converse

Harman

Harman

Pampered Chef

Pampered Chef

“Noibu AI has been an absolute game changer. Noibu’s data paired with best-of-breed AI has basically unlocked what it would feel like to hire a team of ten people.”

Donny Araujo
Founder
Donny Araujo

“Data is data. When something comes up now, we pull up the platform and everyone is looking at the same thing. The conversation moves straight to what we are going to do about it, rather than spending time arguing about what actually happened. For a small team, that shift in how we spend our time is significant.”

Daniela Ramírez de Céspedes
Ecommerce Product Manager
Daniela Ramírez de Céspedes

“Without Noibu's AI, we’d be forced to go back to operating the way we did before, which meant being less efficient, making less informed decisions, and doing things by feel instead of by data.”

Howie Shapiro
COO
Howie Shapiro

“Once we switched to using Noibu’s AI, I could completely cut out the hours of manually code reading and searching, and instead could rely on the MCP’s understanding of both the site error and my codebase to search and come to those conclusions for me.”

Kelsey Vonk
Ecommerce Marketing Manager
Kelsey Vonk

“The detailed reporting and session replays have transformed our support operations. Our agents can now observe and communicate issues directly to developers, leading to quicker, more accurate resolutions.”

Tim Haverman
C# .NET Software Developer
Tim Haverman

“We utilize HelpCode to skip the basics. Instead of asking what browser or URL a patient is using, all that context is available to our agents at the very start of the conversation.”

Chelsea Alverson
Senior Product Owner
Chelsea Alverson

The world's best ecommerce teams don't guess. They use Noibu.