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Industry interviews
Using AI to scale boutique-level personalization, with Ewoud Frielink
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April 2025 recap: Ecommerce innovation at the crossroads of tech, brand, & customer experience
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How Shoptalk is redefining retail networking: Lessons from Global President Sophie Wawro
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From brick-and-mortar to omnichannel powerhouse: How Pet Supermarket delivers at the speed of customer expectation, with Matt Ezyk
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How to approach bugs and instability, with Jim Parris
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Understanding customer satisfaction KPIs, with Luis Gerardo Torres of Specialized Bicycles
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