Industry interviews

Why human connection still beats AI, with Jared Kugel of Tire Agent

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Industry interviews

How devops can transform customer experience, with Jared Poole of Bass Pro Shops

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Industry interviews

How to scale ecommerce in a crowded & ever-changing market, with Jacky Lambert of YourSurprise

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Industry interviews

February 2025 podcast in review: Tech strategy, omnichannel & AI

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Industry interviews

Treat your customer like your mom! with John Merris of Solo Brands

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Industry interviews

Balancing hyper-personalization with customer trust, with Christopher Cowger of Dell

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Industry interviews