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Industry interviews
Using AI to scale boutique-level personalization, with Ewoud Frielink
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Why H&M is rethinking everything about ecommerce—and what you can learn from it, with Jenn Volk
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March 2025 podcast recap: Scaling loyalty, smarter AI, and unified commerce
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How Camper is redefining customer engagement, with Alan Ferrero
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From brick-&-mortar to omnichannel powerhouse, with Rick Lockton of Tractor Supply
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Why human connection still beats AI, with Jared Kugel of Tire Agent
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